Privacy Policy

At Portrai, your privacy matters. This policy explains what information we collect, how we use it, and the choices you have. By using Portrai you agree to the practices described below.

1. Information We Collect

We collect information in two ways:

Information you provide

• Account details — name, email address, and password when you register.
• Card content — the professional information, social links, images, and branding you add to your digital business cards.
• Payment information — processed securely through Stripe. We never store your full card number.

Information collected automatically

• Device and browser type, IP address, and operating system.
• Pages visited, time spent, and interactions within the platform.
• Cookies and similar technologies for analytics and session management.

2. How We Use Your Information

• To create, host, and display your digital business cards.
• To process payments and manage your subscription.
• To send transactional emails (account verification, password resets).
• To improve the platform through analytics and usage insights.
• To respond to your questions or support requests.

3. Data Sharing

We do not sell your personal information. We may share data only in the following situations:

• Service providers — trusted third parties that help us operate (e.g. Stripe for payments, AWS for email delivery, Cloudflare for file storage).
• Legal obligations — if required by law, court order, or to protect the rights and safety of Portrai or others.
• Public card data — information you add to a published card is publicly accessible by design. Only publish what you are comfortable sharing.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your personal information within a reasonable timeframe, except where retention is required by law.

5. Data Security

We take reasonable measures to protect your information, including encryption in transit (HTTPS), secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can disable cookies in your browser settings, but some features may not work as expected.

7. Your Rights

You can access, update, or delete your personal information at any time from your account settings. If you need help or want to request a complete data export, contact us at the email below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of Portrai after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, reach out to us at [email protected].